Talk with 46 Networks
Call or text first. We will confirm the problem, the expected session, and the estimated cost before connecting.
46 Networks secure support · You remain in control
Attended, one-time access
Use this page only after you have contacted 46 Networks and agreed to begin a remote session. You choose when access starts, you can watch everything, and you can disconnect at any time.
Four clear steps
Chrome Remote Desktop uses a temporary, one-time support code. Google states that remote desktop sessions are fully encrypted.
Call or text first. We will confirm the problem, the expected session, and the estimated cost before connecting.
Use the button below. If prompted, follow Google’s instructions to download the official Chrome Remote Desktop support component.
Under Get Support, choose Generate Code. Share the code only with the 46 Networks technician you are speaking with.
Confirm the technician’s email when Google asks. Keep the session visible and choose Stop Sharing whenever you want to end access.
Your safety rules
Type passwords yourself when necessary. Do not read them aloud, text them, email them, or place them in the website form.
Close banking, investments, medical portals, tax files, and password managers before the session begins.
46 Networks will never demand gift cards, cryptocurrency, wire transfers, or urgent payment to “protect” your money.
Choose Stop Sharing or close the Chrome Remote Desktop tab. The one-time code cannot be reused for another session.
When the session ends
Close the remote-support tab and confirm the session is disconnected. If software was installed only for troubleshooting, ask whether it should be removed. You will receive a clear summary of any recommended next steps.
Request remote help